Return Policy

At cranebirdaccessories, we strive to ensure that you are completely satisfied with your purchase. However, since our products (ties, bow ties, and suspenders) are made to order, we generally do not accept returns or exchanges. Please review the details below:

  1. Return Eligibility

    • All items are made to order and are non-returnable and non-exchangeable.
    • Please ensure that you carefully check product specifications and measurements before placing your order.

  2. Situations Where Returns Are Accepted
    Returns will be accepted in the following situations:

    • If the wrong product was sent to you.
    • If there is a visible defect or damage that prevents the product from being used.

  3. Return Process

    • As we do not accept returns in general, there is no standard process to initiate a return.
    • However, in the cases mentioned above, please contact us at info@cranebirdaccessory.com.

  4. Refunds

    • All sales are final, and refunds will only be issued in the situations outlined above.

If you have any questions or concerns regarding your order, please feel free to reach out to us. Thank you for shopping with us!